Reviewed by a doctor
Your doctor reviews your answers before deciding whether a product is suitable for you.
Doctor-led online care
Your health. Your next chapter.
Some goals deserve more than another search. Share yours, discover the options available, and take it from there with a doctor’s review.
Your doctor decides whether the product is suitable for you. Payment does not guarantee approval or a prescription.
Reviewed by a doctorYour personal accountEnglish and Arabic
Your care in one place
Your requests, documents and messages
Illustrative image of online care at home.
Thoughtful by design
Reassurance comes as standard.
Your personal account
Follow your requests, read care messages and manage your documents in one place.
English and Arabic
Browse the website and use your account in English or Arabic.
Your ambitions, in focus
Possibilities worth a closer look.
Let your goals lead the way. Discover the available products, then get acquainted with their details, pricing and safety information.
No products available yet
Please check again later when the clinic adds products.
Familiar ground
Come back to what matters.
A new message, a request in progress, a detail to revisit. Your account keeps the threads of your care within reach.
Sign in to continueYour care in one place
Your requests
See which stage each request has reached and whether anything needs your attention.
- Information you have shared
- Required next steps
- Request updates
Your health answers, identity check and care updates stay with your request.
Your documents
Find files you’ve shared and documents made available for your care.
- Uploaded documents
- Documents linked to care
- Access from your account
A dedicated place for the files you share and the care documents available to you.
Your conversations
Keep the conversation going when your doctor asks a follow-up question.
- Care-team messages
- Information requests
- Your replies
Keep the conversation alongside the request it belongs to.
Beyond the surface
The whole story matters. Especially yours.
There’s more to your health than a product choice. Give your doctor the context that matters, from your history to what you’d like help with.
Keep the conversation connected
If your doctor needs more information, they can ask within your request. Read their message and reply from your account.
The journey, unfolded
From intention to a considered decision.
From the first answers to your doctor’s decision, every stage has a purpose. Here’s how the pieces come together.
Step 01
Explore products
Browse products and read their prices and safety information. You can also start with questions about your goals.
Step 02
Answer questions and pay
Answer the health questions for your selected products. Sign in, check your details and read the payment terms before paying.
Step 03
Confirm your identity
Upload both sides of your Emirates ID or your passport identity page, and agree to the care consent. You can submit documents before or after payment; they must be approved before doctor review.
Step 04
Your doctor reviews
Your doctor checks your answers and may ask for more information. They decide whether to approve your request and whether a prescription is needed.
Select a step to learn more. Follow your own request in your account.
Considered from the start
Confidence begins with understanding.
A well-informed beginning matters. Get to know the checks and decisions behind your request before taking it further.
Look a little deeper
Check the product information, listed price and payment terms. Bring any questions about suitability into your request.
A decision with you in mind
Your doctor decides whether a product is suitable after identity and care consent are confirmed. Payment does not guarantee approval or a prescription.
Wondering is welcome
Questions welcome. Answers within.
The small uncertainties deserve answers too. Let’s make sense of documents, payments and what happens behind the review.
Explore the answers